Tag Archives: irritating

Most annoying software OF! ALL! TIME!

I have to offer my congratulations to Apple Computer. Or, simply, “Apple” as they are now so pretentiously known.

As of today, Apple’s Time Machine backup software has become my #1 most all time hated software, exceeding even Microsoft’s oh-so-lovely Windows 95, the previous record holder, the primary feature of which was the need to completely reboot the computer at least once every three hours. Yes, friends and neighbors, Apple’s Time Machine has now managed to piss me off even more than Windows 95. I wouldn’t have thought it possible. It has in fact been 12 YEARS since I last used a Windows 95 system on a regular basis, so this has been a long standing record. But it is now broken.

So, congratulations Apple. I bow down in honor to your achievement.

Why am I so pissed off?

Simply put:

“Waiting for index to be ready (100)”.
“Bulk setting Spotlight attributes failed.” [TWICE!]

Total time taken on this backup task so far: 2 hours and five minutes. HOWEVER, when I poke around in Console, I discover that, over the past 48 hours, this sort of shit has already happened twice before, sometimes resulting in a single backup task taking over four hours. This, when (normally) the time spent on a backup task is measured in seconds, or (perhaps) a minute or two, if there are multiple gigabytes to be backed up.

On October 10, for instance, on the backup task which started at 1:09:08 A.M., it took over FIVE HOURS to finally complete the backup at 6:19:03 A.M. And there wasn’t that much data copied, either. In fact, although it’s kind of hard to tell for sure from the logged messages in Console, it appears that this five-hour-long backup task succeeded in backing up the absolutely massive quantity of four gigabytes. Yep: four gigabytes. Wow. And, mind you, this was in the middle of the night, when the computer wasn’t even being used.

Today’s backup gives every indication of being as ridiculous as that.

Well, if I am still awake at the point when this turkey finally quits, I am going to do two things:

1) Fucking turn Time Machine OFF.
2) Follow the directions on this page: http://pondini.org/TM/D2.html. Actually, I might not get to that part until Sunday. I do, after all, have plans for this weekend, and I cannot even describe to you how sick and tired I am of having stuff preempted because of Time Machine errors.

If all of the troubleshooting steps on http://pondini.org/TM/D2.html turn out OK, then I will turn Time Machine back on, and count this as a lesson learned. Except that I will still be annoyed, because, frankly, who the hell’s idea was it to tie Time Machine and Spotlight together like that, anyway? They weren’t linked like that in Leopard, and, as far as I can tell, Time Machine did what it was supposed to do in Leopard, barring the problems previously mentioned on this blog (which would NOT have been solved with Spotlight integration).

Alternatively, I’m going to spend a good part of Sunday (or other future day) setting up an alternate backup system. Carbon Copy Cloner seems to be a good, reliable program overall (I really do need to pony up the well-deserved shareware fee and upgrade to the current version, though). Maybe that’s the way to go.

Signing off, for now. (Hopefully it won’t be another two years before I post again on this blog.)

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More Apple iTunes sneakiness

I am really starting to get offended over this.

In my quest to roll things back to iTunes 8, I started out with some poking around in Time Machine.  One of the first things I noticed was that, even after upgrading to iTunes 9, if I look in the Applications folder, the actual application says “Version 8.2.1.”  What the fuck?

I went into Time Machine to check backed up versions, and sure enough, the version number of the application did not change when I upgraded.  Just to be sure I wasn’t completely losing my mind, I started iTunes again, double-clicking directly from the version 8.2.1 icon in the Finder, and checked the version number from within the program.  It was 9.0.3.

What the hell is Apple trying to pull with this shit?

I’ve also been doing some searching and discovered that I am far from the only person who’s wanted to downgrade back to version 8 of this software.  Various methods have been postulated as to how to actually accomplish the downgrade.  I’m not sure which one to try.

One idea I had was to simply restore my entire user folder to its pre-upgrade state.  I would have to “save” a few files from there that have changed in the last few days, and I would undoubtedly forget some, meaning lost data.  I am guessing I’d also have to restore the main Library folder in order for this to work.    Hmmm.

I may be on the right track with this.   However, there might be easier ways, too.  One suggested method I found goes like this:

1) Quit iTunes.

2) Delete iTunes from your Applications folder.

3) Go to your ~/Music/iTunes folder. Delete or rename the “iTunes Library” file.

4) Open the “Previous iTunes Libraries” folder and look for the backup of your old pre-9 library; it should be dated at about the time you first ran iTunes 9. Copy it back out to the ~/Music/iTunes folder, and rename it to “iTunes Library”.

6) Go to <http://support.apple.com/downloads/iTunes_8_2_1> and download iTunes 8.2.1. The page says it’s for G3, but the Read Me file says it’ll run on G4, G5, and Intel too. Open the diskimage and run the installer.

Sounds simple enough, right?

I’m just a bit wary because the last time I tried messing around with the guts of iTunes, I ended up having to restore stuff from backup.  I was trying to split my iTunes library into two separate libraries, so I could keep spoken word stuff apart from actual music.  Something went wrong during that process, and I had to restore it all.  However, I did have a good idea of what went wrong, so when I tried it again, and it worked.  I learned a a valuable lesson, though: iTunes is not designed to be tinkered with.

This lack of tinkerability, frankly, is one of the primary beefs I have with Apple software.  It seems like it’s all designed for noobs who never need or want to do anything that isn’t explicitly supported in the design and documentation of the application.  The reason this is bullshit is simple:  software is a tool, and people always use tools for stuff they weren’t originally designed for.  Always.  Furthermore, properly trained programmers know that this is true, and construct their applications with it in mind.  This is how I was taught to write code, by people who actually knew what they were talking about (I’m referring to the computer science department at a major university).  The problem, of course, is that designing software with that degree of robustness is tougher than designing crap software, and people are lazy.  They are especially lazy (with respect to programming) when they form groups called “corporations,” because being part of a corporation forces them to re-prioritize and put profit above all other considerations.

Refer back to that link I posted above, and read further on in that discussion.  People who have contacted Apple with the question of how to roll back iTunes to version 8 have been informed that it is “not possible.”  Yet there are clearly people out there who have done it successfully, so why is Apple refusing to admit that it’s possible?  Why are they not doing their damn jobs and helping people get their computers to work the way they want them to work?  The answer goes back to design.  This version of iTunes wasn’t intended to be rolled back, because some idiot decided that was the way it was going to be, so damn anyone who wants it different, even if they have a legitimate need (and based on what I have found, there are a lot of people who have a far more legitimate need to roll back the software than I have—people who face the dreaded beachball whenever they plug in their iPods, for instance, or people who find their speakers no longer work right after upgrading, etc.).

Well, enough complaining, I need to get back to the task.  I admit, I am dreading this.  I am seriously worried that something is going to get messed up and I’ll end up wasting what little is left of the weekend getting it fixed.

[edit] Almost forgot!  Credit for the steps listed above goes to an Apple Support Forums user called GanstaPenguin.

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iTunes 9: it gets worse

Continuing  on from the previous post:

Yesterday I complained that the change from “shopping cart” to “wishlist” was pointless and did nothing but confuse.

It’s actually worse than that.

I logged on to the iTunes store tonight, looking for a song or two to load into my shopping cart, when I noticed that the old “add to cart” button found next to each song has been replaced by a “buy” button.  In the old version, this indicated that 1-click ordering was activated, and could be turned off (thereby reactivating the shopping cart) in iTunes preferences.

iTunes 9 no longer allows a person to do this.  1-click is now your default, whether you like it nor not. The only way to add something to the “wish list” now is to click on a miniscule, unlabeled little triangle on the side of the “buy” button, which brings up a menu of other options.  “Add to wishlist” is the second option.

I suddenly feel very lucky that I have a computer with an actual mouse attached to it.  I would hate to have to maneuver the cursor over that teensy little menu and down to the second item using a trackpad!

But what really irritates the living shit out of me is that this is just a cheesy, lame, underhanded, fucking sneaky way to increase sales.

I’ve sent some comments to iTunes application feedback, essentially telling them to piss up a rope (I did use more polite language, though, because I’m hoping they will actually listen).  I’m going to try to use Time Machine to downgrade back to the old version, but if I can’t figure out how to do that, then I’m going to be getting my music somewhere else.

Here’s the link for iTunes feedback, if you feel like complaining too:  http://www.apple.com/feedback/itunesapp.html.  You can also just choose the “Provide iTunes Feedback” item in the main iTunes menu, right underneath “Preferences” (this is on Apple systems–I’m not sure how it works on Windows, sorry).  If you are at all irritated about this, complain!  Seriously, the world would be a much better place if more people complained about lame, stupid, unnecessary stuff.

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iTunes 9 = Massive Fail

I finally gave in to Software Update’s incessant pestering that I should upgrade to iTunes 9.

I wish I hadn’t.  The iTunes store has been completely redesigned, and not in a good way.  It looks like an iPad application, which I don’t find inherently objectionable.  What bugs me about is that they have implemented an entirely cosmetic change, one radical enough to have significant effect on the functionality of the site, and then tried to pass it off as an improvement from a usability standpoint, when it’s actually the opposite.  There’s less information available on screen at a time, it’s harder to find stuff, and I can’t even find my fucking cart. Seriously, what the fuck happened to my cart?!??!??

Sometimes I sincerely wonder if Apple Computer is being run by morons.

————–

Part 2:

They changed the name of the shopping cart to “wish list.”

Dumb.  Annoying.  A completely pointless change that does nothing but confuse.

My recommendation?  If you haven’t upgraded to iTunes 9 already, then DON’T.  It sucks.

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